VELNEX

Delivery and returns

Delivery

Most orders arrive within 1 to 4 days.

  • Your order is prepared within 0 to 1 days.
  • Delivery then takes 1 to 3 days.
  • The delivery cost for your address is shown at checkout before you order.
  • Cash on delivery is available.

Returns

You can return items within 1 day of delivery.

  • You can get a refund or an exchange.
  • The customer pays the return delivery cost.
  • Send the item back with a delivery company.

Questions about an order? Contact the store.

Last updated 5 November 2026